PWS - The Laundry Company
Find it Fast
FAQ's
- I am trying to login but I forgot my password.
- I have a promotion code but I can't find were to enter it.
- I have added my parts to the cart but I can't find a part that I want to add.
- I have found the part that I need. How do I order it?
- I've tried everything, but still can't find the part I need. What do I do now?
- My search returns too many results or no results. How do I find what I'm looking for?
Q: I am trying to login but I forgot my password.
Under the password box click on forgot password, and enter your email address you used to register on the PWS site. The system will e-mail you a new temporary password.
Tip: When logging in, check the box below your username/password to login automatically. The next time you go to the PWS website, you will be logged in automatically.
Q: I have a promotion code but I can't find were to enter it.
The Coupon Code box is shown in the Shopping Cart, just above the total of your order.
Tip: You must have a product in your cart for the Coupon Code box to display.
Q: I have added my parts to the cart but I can't find a part that I want to add.
You can put the part number in the comment box on check out page and we will attempt to add it to your order.
Q: I have found the part that I need. How do I order it?
Click on the "add to cart" button when viewing the part.
Q: I've tried everything, but still can't find the part I need. What do I do now?
If you're still having trouble finding the item you're looking for, you can try contacting us for further assistance. You can call us at 800-800-4797 or e-mail at parts@pwslaundry.com
Q: My search returns too many results or no results. How do I find what I'm looking for?
You can search for the part you need by going to the "Find it Fast" Search Box and:
- Select "Part #" to search for a part number or partial part number
- Select "Model #" to search for all parts for a your model
- Select "By Part Description" to search for parts by their description
- Select "Search Entire Site" to search all parts of the PWS Website
PWS Help Center
- Chat or Leave a Message
- FAQ’s
Check our popular questions - Email Us
We’ll reply within 24 hours
For Questions or Assistance Call
Laundry and Equipment Sales
323-721-8832
Parts & Supplies Orders
800-800-4797
Service
800-451-1161
General Customer Service
323-721-8832
Mon-Fri: 8:30am-5:00pm PST
Sat-Sun: Closed
