Top Load Washer is Too Noisy

  • Troubleshooting

    Video Tutorial


    Is the washer's load unbalanced?

    Open the lid and redistribute the load.

    Is the washer level?

    Uneven leveling can cause vibration and excess noise.

    Is the washer making a knocking sound?

    A newly installed washer may make a knocking sound if it has been in storage, and the belt may have settled. Run the washer for 4-5 cycles to loosen the belt. If the belt is still noisy, replace it.

    Is the washer making a grinding sound?

    The tub bearing may be worn or failing.

    Tub Bearing

    Important: Unplug the washer from its power source before starting any inspection or repair work.

    The tub bearing is the part that allows the washing machine tub to spin freely. These are sealed to prevent water from entering, but over time and repeated use, they can wear out, and then water, soap, and dirt start to seep in. When this happens, the bearings will fail.

    When the cause is the tub bearing, the machine will make a loud, rumbling noise.

    Drain Pump and Motor

    TThe drain pump pushes water out of the machine for draining. Under normal circumstances, the pump should run sliently. If it's not, it's possible a foreign object such as a wire or small toy is stuck inside. After removing the power, carefully remove the front panel to access the pump. Inspect it for foreign objects and check the impeller for damage. If necessary, replace the pump.

    Some machines have the pump and motor in a single unit. On these, the entire assembly will need to be replaced.

    Shock Absorbers

    Shock absorbers are attached to the outer tub and machine base, and come into play during spinning. In the spin cycle, these parts dampen the tub movement, preventing it from bottoming out and crashing into the cabinet. If the shock absorbers are worn or damaged, they won't do their job, and as the tub hits the cabinet, you'll hear a loud banging during the spin.

    Check the shock absorbers for damage by looking for leaking, broken attachments, and weakness. Replace both, if you determine that one or both are faulty.