Top Load Washer Won't Drain

  • Troubleshooting

    Video Tutorial


    Have you checked the drain hose?

    Behind the washer is the drain hose, where water flows out of the machine. Make sure this hose isn't kinked or clogged.

    Drain Pump and Drain Hose

    Important: Unplug the washer from power source before starting any inspection or repair work.

    Check the drain pump and hose for kinks and blockages. You can find these parts in the lower front, and to access them, you must remove the cabinet front panel. Clear out any foreign objects that are blocking the water flow.

    Also, disconnect the hoses from the pump and inspect them. If there are any objects stuck in there, clear them out. Then reattach the hose to the pump.

    Pump Belt

    If the drain pump is fine, it's possible a damaged belt is to blame. If the belt is broken or worn out, draining won't occur. If the belt shows signs of excessive wear, replace it.

    Coin Trap

    Some models have a coin trap, for catching coins and other similarly sized objects from reaching the drain pump. The coin trap is typically located through a convenient access panel. If your machine is equipped with one, check it and clear out any objects you find there.