Dryer Won't Turn
Note: The information here is general and may not be specific to your machine. If you need help with choosing the correct parts for your model, you can contact us using the tech support form here or calling our parts support team at 1-323-490-1805. If you leave a message, we'll get back to you within 24 hours.
Is the dryer overloaded?
Loading the dryer with too heavy a load can keep the dryer from tumbling. The excess weight can make the dryer belt slip. Try removing some clothes and trying again.
Important: Unplug the dryer from its power source before starting any inspection or repair work.
All dryers have a belt that rotates the drum. The dryer belt wraps around the drum, tension pulley, and motor. Over time, the belt can become worn down or break. When that happens, the motor is unable to send power to the drum, so even if the dryer is producing heat and the motor is turning, nothing is rotating the drum.
Inspect the belt for wear and damage. It should be soft and flexible, with good grip. If it's hard and slippery, it's too worn down and isn't maintaining the necessary friction to turn the drum. If it's worn or broken, replacing the belt should solve the problem.
The dryer belt is kept tight by wrapping it over the idler pulley. This pulley maintains the tension needed for the belt to grip the drum and turn it. It rotates at a high speed and goes through normal wear. Over time, it can get too worn down, and either break or need adjusting. Usually, when this part breaks, it'll make a squealing sound during operation. But the other symptom of a bad idler pulley is the drum doesn't rotate or rotates very slowly.
After inspecting the dryer belt, take time to check out the idler pulley. Remove the belt, and spin the pulley. It should spin freely on the shaft without any wobbling. If it doesn't, replace the part.
The door switch keeps the dryer from operating when the door is open. If the door is closed and the dryer still won't start, the switch might be faulty.
The switch can be tested for continuity with a multimeter. If the switch is defective, you'll need to replace it.