Top Load Washer Won't Start

  • Troubleshooting

    Video Tutorial


    Make sure the lid is closed

    You can also inspect the lid switch to make sure it is operating properly

    Is the machine plugged in?

    Plug the machine directly into a grounded three-prong outlet.

    Are you using an extension cord?

    Plug the machine directly into a grounded three-prong outlet.

    Check if a circuit breaker has tripped or a fuse has blown?

    If a circuit breaker has tripped, reset it. If it's a blown fuse, replace it. Call an electrician if you need assistance.

    Verify that the controls are properly set

    Set the controls and press the start switch

    Water Inlet Valve

    Important: Unplug the washer from its power source before starting any inspection or repair work.

    The water inlet valve supplies hot and cold water for the wash and rinse.

    Assuming there is water pressure to the inlet valve, verify that you have power to the solenoid on the valve during the fill with a multi-meter or voltage tester. If power is available at the solenoid terminals, then the valve is defective and must be replaced.

    If there is no power at the solenoid terminals, check the other components in the circuit. If you cannot check for voltage at the valve, you can check the solenoids for continuity with a multi-meter. A solenoid with no continuity is defective and normally is not available separately so you will need to replace the complete valve.

    Lid Switch

    The lid switch is a safety device that prevents the washer from operating wtih the lid open. When the lid is closed, the switch is pushed in, which signals the washer that lid is down. If the lid is closed and the washer won't start, it's possible the lid switch is faulty.

    To test the lid switch, you'll need a multimeter and use it to check for continuity.

    Rotary Knobs

    Mechanical timer knobs can get worn down and misaligned. Try advancing the timer slightly and pulling the knob to try to start it again. If it still doesn't start, inspect the knob for wear and damage.


    When the washer's been running for a long time, for example, if you had several loads to clean, it's possible for the washer to overheat. To protect itself from damage, it may stop operating to allow the motor to cool down. Let the machine cool, and then try again.

    Control Baord

    New washers are electronically controlled and have a control board. Diagnosing the control board is a complicated job, and not recommended for non-professionals. If you suspect the board to be the problem, it's best to contact a professional service technician.