Top Load Washer Vibrates Excessively

  • Troubleshooting

    Video Tutorial


    Has all shipping material been removed during installation?

    Packaging material may be causing vibration during the wash cycle. Make sure you've removed all foreign objects, especially things left over from the move or delivery.

    Is the load balanced?

    An unbalanced load can sometimes cause excessive vibration. To fix this, shut off the machine and evenly redistribute the load. Then restart the cycle.

    Is the machine level?

    Adjust the leveling feet and ensure the washer is even and stable on the floor.

    Shock Absorber

    Important: Unplug the washer from power source before starting any inspection or repair work.

    Shock absorbers installed in your machine to minimize tub movement during the spin cycle. They're attached to the base and the outer tub. Faulty or worn out shock absorbers are unable to do their job, so things like unbalanced loads can make the washer vibrate or even move.

    To access them, you'll need to remove the front and/or rear panels. A damaged shock absorber should be replaced as soon as possible, as that one faulty part can lead to serious damage to other parts of the machine.

    Suspension Springs

    Washing machines attach the tub to the cabinet with suspension springs. This spring stabilizes the tub assembly and absorb vibrations produced during the spin cycle. If the suspension spring is damaged, the vibration won't be dampened effectively, and that'll cause the entire machine to vibrate excessively.

    Use extra caution when inspecting this part, as springs are under tension and you must be careful about it snapping when you disconnect it from the tub or cabinet. If one is bad, it's recommended to replace all of them at the same time.