1. Shipping Methods and Charges
  2. Weather and Delays Out of Our Control
  3. Shipping Cutoff Time
  4. Delivery Signature

Q: Shipping Methods and Charges

PWS ships orders by standard ground delivery, unless a different shipping method is specified on your order. Shipping next day or 2nd day air is available on most items except on oversized and heavyweight items. Shipping costs will be based on the products purchased and your location and will be calculated at checkout.

Many items on our site qualify for Free Shipping when your cart subtotal is greater than our free shipping threshold stated on our website banners. There are some items in our catalog that are heavy or bulky and can't be shipped for free.

Occasionally, heavy or oversized items may incur an additional shipping fee based on the size and weight of the part. If required, a PWS representative will call you to discuss any additional shipping charges before your order is shipped.

PWS does not accept 3rd party shipping accounts for order shipment.

Q: Weather and Delays Out of Our Control

We strive to ship your order on time. Occasionally, shipments are delayed by weather conditions (like hurricanes, tornados, floods, heavy winter weather, etc.) or other conditions outside our control. Unfortunately, we can't refund shipping charges for orders that are delayed for reasons outside our control.

Q: Shipping Cutoff Time

Our cutoff time is 2:00 PM Pacific, Monday through Friday. You must submit your order before the cutoff time so that we can process your order in time for the current day's shipment.

For express shipments (Overnight or 2-Day), please call for availability.

We do not ship on Saturday, Sunday, or major US holidays.

Q: Delivery Signature

When your order value is $1500 or more, we will require a delivery signature from you. If you don't want this option, please state that in the comments when placing your order.